An Amazon Alexa glitch left some users with only one song to listen to.
It’s not uncommon for Alexa to play the wrong song, but a glitch in the system meant that some users were left with just one song. The problem was reported by customers in Australia and New Zealand, who said that their Amazon Echo devices had been playing just “Moondance” by Van Morrison over and over again. Amazon says it has now fixed the issue.
Affected customers were greeted with a message saying: “There’s been a strange coincidence”, which linked to the Van Morrison track on Amazon Music. The company says it has identified an issue where an Echo device will play music from a single artist after hearing a voice command.
“We are changing that command in Echo devices globally so that music will come back on,” an Amazon spokesperson told Australian news site ABC.
